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Well its about time. Finally, SMB’s are starting to get some protection from the Federal government. Let’s be honest the Feds have been slow to move to help SMBs with their cyber security concerns.
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It’s only been a day or so since the news of the LabCorp cyber attack has gone public. As this story unfolds it should be both a warning and a lesson to businesses in general but particularly to those that hold sensitive customer data. The healthcare industry and financial services organizations are targeted destinations for cyber criminals.
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Managed service providers are facing more competition as the market grows and adapts to meet new needs and challenges. New customer acquisition is more expensive and more complicated than ever. Referrals, while the best leads ever, are not a sustainable business model. So how do MSPs build long-term sustainable sales and marketing strategies?
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Most managed service provider businesses were founded on a need and a reputation. A friend or an associate needed a service and someone said,” Hey I worked with this guy that’s a genius with networks and computers. Let’s give him a call and see if he can help us out.” A relationship was formed and a new business was born. After that word of mouth and referrals added a few more clients, and before long a business became a reality.
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Our world is changing. We are facing an environment where we have to be more than managed service providers (MSPs). We have to understand all the specialty practices that interface and integrate with our services. If we are unable or unwilling to do it all, we must be open to forming partnerships to meet the demands of our clients. If we do not, we run the risk of losing our clients to those who better understand the changing landscape and volatility of our market.
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Managed service providers (MSPs) find themselves in a difficult position as their clients needs shift to meet the demands of an always-on, commerce and data-driven digital infrastructure. The original MSP mission was to meet uptime demands of service level agreements. If an MSP kept the client up and running, took care of hardware issues, and made sure things operated smoothly, his job was complete. Today, MSPs are getting stretched thin with new demands that require new tools, new knowledge, ne...
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A new law enacted by the European Union known as the General Data Protection Regulation or (GDPR), is set to go into effect on May 2018. The law is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU).
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Every single parent on this planet seems to have that one story. The one where, when they tell it, it’s always a bit humorous, embarrassing, and begs the question of, “are they proud of their child for what they accomplished, or do they know it is so embarrassing, for the child, they just have to tell it?” In my case that story essentially boils down to how much I have loved Star Wars from an early age.
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For "Small & Medium-sized Business (SMBs)". - "A fairly inexperienced hacker can attack a large number of SMBs with little risk, higher payment return, less law enforcement interference, and almost no chance of retaliation. Why? Because SMBs are not prepared and in many cases apathetic. It will never happen to me—that’s something that happens to the other guy."
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By By Rick Miller - In the history of our democracy, we have never had a more open, free, and unregulated system of information and communication than the internet. The industrial revolution pales in comparison to the global impact of technology on an unexpecting world. Like all world-changing advances, the internet and all its associated technology has created astonishing benefits and unmatched threats.
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